Back

Case Studies

New York Plumbing Pro Chooses Tools Up to the Task

When Murdock Plumbing & Heating confronts clogs in inside lines, they grab their “one-two punch.” That’s what owner Robert “Bob” Murdock calls his arsenal of two hand-held drain cleaners from General Pipe Cleaners: the innovative Kinetic Water Ram® and Super-Vee® power drain cleaning machine.

Case Study

Company:

Company

Location:

Elmira, NY, USA

Objective:

When Murdock Plumbing & Heating confronts clogs in inside lines, they grab their “one-two punch.” That’s what owner Robert “Bob” Murdock calls his arsenal of two hand-held drain cleaners from General Pipe Cleaners: the innovative Kinetic Water Ram® and Super-Vee® power drain cleaning machine.

Solution:

For decades, Bob has teamed both General tools in sequence to clear just most inside obstructions he finds. And he always starts with the Kinetic Water Ram. If Kinetic Water Ram doesn’t pulverize the problem, Bob grabs his Super-Vee.

Results:

Lightweight and economical, the futuristic Kinetic Water Ram generates a shock wave that instantly pulverizes stoppages in 1-1/4" to 4" lines – yet won’t harm pipes. The tool’s built-in pump and pressure gauge lets operators choose the right amount of force for each job. And the easy-to-use, hand-held Super-Vee quickly unclogs sink, shower, toilet, and laundry lines up to 3" in diameter. It’s so rugged that many last for decades without replacement. It’s that reliable.

When Murdock Plumbing & Heating confronts clogs in inside lines, they grab their “one-two punch.”

That’s what owner Robert “Bob” Murdock calls his arsenal of two hand-held drain cleaners from General Pipe Cleaners: the innovative Kinetic Water Ram® and Super-Vee® power drain cleaning machine.

Experience matters. For nearly 45 years, his company has professionally served residential and commercial customers in the Elmira, NY area. They know Bob knows his job.

Proper tools count, too. “Drain cleaning is difficult,” he declares. “And you’ll never get very far without rugged, reliable equipment!”

Terrific Tag-Team Terminates Troubles
For decades, Bob has teamed both General tools in sequence to clear just most inside obstructions he finds. And he always starts with the Kinetic Water Ram.

Since the early 1970s, General’s pioneering drain cleaning tool has quickly cleared clogged lines with the power of kinetic energy. One long-time customer humorously dubs it “Bob’s Bazooka.”

Just pump it up, insert into a drain with standing water – and snap the trigger. It’s that fast.

Fast & Eco-Friendly
Lightweight and economical, the futuristic Kinetic Water Ram generates a shock wave that instantly pulverizes stoppages in 1-1/4″ to 4″ lines – yet won’t harm pipes.

The shock wave bypasses vents and bends to batter blockages. And the tool’s built-in pump and pressure gauge lets operators choose the right amount of force for each job.

“Don’t over-pump it,” Bob quickly counsels. “We’ve found that 10 lbs. is usually enough to start with.”

Environmentally friendly, compact, portable Kinetic Water Ram is cleaner than snakes – and safer than chemicals.

Unlike some competitive devices, it requires no electrical power or CO2 gas. And it’s great for a range of plumbing, drain cleaning, maintenance, restoration, and rental applications.

Versatile & Safe
“It works great on 3/4″ air-conditioning condenser lines, too,” Bob injects. “And we don’t have to worry about electrical dangers!”

General’s sleek, plated Kinetic Water Ram also comes in a sturdy carrying case with molded compartments for the tool and accessories. A Schraeder valve for use with an external air compressor when clearing difficult blockages is also provided.

An optional toilet attachment screws onto the front of Kinetic Water Ram, turning it into a powerful plunger. The specially designed accessory precisely positions in bowls for a tight seal, hitting blockages with maximum impact – and no splash back.

His Innovative Alternative
But Bob’s somewhat old-fashioned. “I personally prefer our General Teletube® Flexicore® closet auger on toilet back-ups!” he winks.

The heavy-duty tool remains the industry’s most durable and versatile closet auger. General’s dual layer cable construction with a wire rope inner core can navigate nearly any toilet bowl – yet resists kinking and breaking and excels at clearing clogs just beyond the bowl.

Just push the button for three extra feet of Flexicore cable inside the guide tube. With a total reach of six feet, there’s usually no need to pull the toilet.

More Muscle on Tougher Troubles
If Kinetic Water Ram doesn’t pulverize the problem, Bob grabs his Super-Vee.

Easy-to-use, hand-held Super-Vee quickly unclogs sink, shower, toilet, and laundry lines up to 3″ in diameter. It’s so rugged that many last for decades without replacement. It’s that reliable.

General’s quick, convenient Slide-Action chuck engages and releases Flexicore cable by simply sliding the Super-Vee’s Grip-Shield forward or back – even while the cable rotates.

The chuck also automatically adjusts to 1/4″ through 3/8″ diameter cables. And General’s quick-change cartridges let users easily switch or clean cables without delay or mess.

Industry-Leading Cable
Tightly wound over a wire rope core, then heat-treated, General’s legendary Flexicore design gives cables outstanding strength – without sacrificing flexibility.

And Flexicore is so tough, it carries a one-year warranty against breakage – the industry’s best.

A robust range of cables and cutters is available, too.

Powered by a variable speed motor, today’s Super-Vee carries up to 50 ft. of 1/4″ or 5/16″, or 35 ft. of 3/8″ Flexicore cable. Bob prefers 3/8″ cable.

And accessories include the novel Handy-Stand and Uni-Stand to facilitate working in cramped spots.

The Bottom Line
If neither the Kinetic Water Ram or Super-Vee works, it’s usually a pipe pitch problem, Bob says – necessitating line replacement.

“We can handle that, too,” he adds, shaking his head. “We’re finding lots of improperly installed drain lines.”

“Regardless, we’re going to stay on a clogged drain until it’s unplugged,” Bob Murdock vows. “And our General tools help assure that.”

Contact www.drainbrain.com for more information.